Effective Date: [15-04-25]
Website: https://www.luxona.site
At Luxona, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luxona.site, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information when you use our website:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment gateways)
- Account login credentials (if applicable)
1.2 Non-Personal Information
- Browser type and version
- Device type and operating system
- IP address
- Pages visited, time spent on site, and usage patterns
- Referring websites or search engines
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling orders
- Sending order confirmations, shipping updates, and customer service messages
- Providing personalized shopping experiences
- Improving our website performance and user experience
- Marketing and promotional communication (only with your consent)
- Preventing fraud and ensuring website security
- Complying with legal obligations
3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties in the following cases:
- Service Providers: Shipping companies, payment processors, email services, and web hosting providers.
- Legal Requirements: If required by law, court order, or government authority.
- Business Transfers: In the case of a merger, sale, or acquisition of all or part of our business.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Keep you logged in
- Analyze site traffic and behavior
- Personalize your shopping experience
You can control or delete cookies through your browser settings, but some site features may not function properly without them.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no system is entirely foolproof, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access the information we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Opt-out of marketing communications
- Request data portability
To exercise these rights, please contact us at [your email address].
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies before providing any information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we may have collected data from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the site after such changes indicates your acceptance of the new policy.